Financial Abuse
of Older Adults

Elder webp

Recognize, review and respond

Elder financial abuse is illustrated in the three short videos that show how older adults are vulnerable to those they rely on the most – and what the financial industry can do about it.

A recent report on elder financial abuse estimates that seniors in the U.S. lose about $6.7 billion annually to deceit or theft enabled by a trusting relationship— typically a family member but sometimes a paid helper, friend, lawyer, accountant, or financial manager. These losses are large – an average of almost $27,000 per case over a five-year period.

This award-winning online course provides employees, agents and managers with the information and resources they need to fulfil their responsibilities and help respond to possible elder financial abuse within their organization.

Elder webp

5 powerful training elements

The friendly, accessible style of Financial Abuse of Older Adults teaches employees how to recognize, review and respond to activity that might be linked to abuse of joint accounts, credit or Power of Attorney. This comprehensive online course appeals to a wide range of learning styles and achieves exceptional outcomes by integrating the following five elements:

Award-winning dramatic videos

David’s Story, Janis’ Story and Stephanie’s Story are three short videos that bring to life the financial vulnerabilities of older adults. Victor, Eleanor and Perry, and Mrs. Walker are the seniors whose family and friends are taking advantage of their trusting nature and generosity. The staff provide the seniors with information and tools to help them make wise financial decisions and minimize their losses.

Older-Abuse
RedFlags

Downloadable resources

This course includes an overview document, red flags list, and access to various government services. All these resources are available as downloadable PDFs for future reference.

Interactive exercises

In each chapter, participants answer questions and complete exercises. Some of these require them to look up answers in accompanying resources such as the red flags list or the course overview.

Final exam

Each test question draws on the participant’s understanding of one of the key topics from the course. If someone fails to pass on their first attempt, they can they take it again, and the answer choices will be in a different order. Compliance officers can be confident that employees who pass have a foundational level of understanding of the main topics.

Tracking & reporting

The user-friendly administrator’s dashboard lets you add new learners, purchase training credits and assign courses. Reporting features allow your compliance team to easily track student progress from commencement to completion. Built-in reports can be quickly produced and downloaded for audit purposes.
Tracking and reporting

Award-winning courses inspire and motivate

We believe storytelling is crucial for engaging learners and motivating behavioral change. That’s why we’ve built our award-winning training around stories that clarify challenging concepts and inspire employees to “up their game” when it comes to identifying suspicious transactions that might involve criminal activity.
GoldWinner
Award
Award

Check out what this expert has to say

A Fantastic Program!

“A fantastic program! The interactive format kept me fully engaged from start to finish.”
Ainsley
Ainsley Cunningham
Manitoba Securities Commission

Students will learn

Need a custom option? No problem

Do you need to customize your training with your company logo, policies, procedures, and references to in-house practices? Do you need multiple languages or compliance with other jurisdictions outside of the USA or Canada? Let’s talk!

We’ll be glad to work with your compliance team to produce a customized version of Financial Abuse of Older Adults: Recognize, Review and Respond that fits your needs and your budget. Tamlo’s staff is here to provide timely support for you and your organization throughout the training cycle. Please contact us to discuss your customization needs.

Whether you’re looking to increase employee compliance reporting, improve overall employee value or meet compliance regulation requirements, our training can help you get there.

Take the first step by requesting a free demo for an inside look at our interactive training.

Take the first step by requesting a free demo for an inside look at our interactive training.

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